Duck Creek Project Manager

Job Summary

We are seeking an experienced Duck Creek Project Manager to lead the successful delivery of Duck Creek conversion and support projects. This role requires a strong background in project management, excellent communication skills, and deep expertise in Duck Creek solutions within the Property & Casualty insurance space. You will manage complex implementations and upgrades while ensuring timely delivery, stakeholder satisfaction, and alignment with organizational objectives.

Key Responsibilities

• Manage end-to-end implementation and upgrade projects for Duck Creek modules including Billing, Policy, and Claims
• Define project scope, goals, deliverables, and success criteria in close collaboration with business and technical stakeholders
• Develop comprehensive project plans including detailed timelines, resource estimates, and budgets
• Lead and coordinate cross-functional teams comprising business analysts, developers, QA testers, and external vendors
• Ensure timely delivery of project milestones while proactively managing risks and resolving issues
• Facilitate effective communication across all stakeholders including business users, IT teams, and executive sponsors
• Monitor project KPIs, track progress against baselines, and prepare regular status reports and executive updates
• Ensure compliance with internal standards, best practices, and external regulatory requirements
• Manage project budgets and resource allocation efficiently
• Document lessons learned and contribute to continuous process improvement

Required Qualifications

• 9+ years of project management experience in enterprise IT or insurance industry
• 5+ years of hands-on experience managing Duck Creek implementation or enhancement projects
• Strong technical and functional understanding of the Duck Creek Suite, including Policy, Billing, Claims, and Author modules
• Proven expertise with Agile methodologies and frameworks
• Demonstrated excellence in leadership, communication, and stakeholder management
• Strong analytical and problem-solving capabilities
• Experience managing projects with multiple teams and external partners

Preferred Qualifications

• PMP, PRINCE2, or other recognized project management certification
• Experience with Property & Casualty insurance operations and workflows
• Familiarity with Waterfall and hybrid project management approaches
• Knowledge of insurance regulatory requirements and compliance frameworks
• Experience with project management tools and software

Core Competencies

• Leadership: Ability to motivate and guide diverse teams toward project success
• Communication: Clear, concise communication with both technical and non-technical audiences
• Strategic Thinking: Ability to align projects with business objectives
• Risk Management: Proactive identification and mitigation of project risks
• Stakeholder Management: Building and maintaining strong relationships with key stakeholders
• Attention to Detail: Ensuring accuracy in planning, execution, and reporting
• Adaptability: Flexibility to navigate changing requirements and priorities

What We Offer

• Opportunity to work on high-impact enterprise projects
• Collaborative and dynamic work environment
• Professional development and career growth opportunities
• Competitive compensation and benefits package
• Access to industry-leading tools and technologies

Work Environment

This role may require travel to client sites or collaboration across multiple time zones. Flexibility and availability to support project delivery timelines are essential.