Positions:1 Full Time
About Our Group
Our Group is one of India’s fastest-growing global conglomerates, operating across diverse sectors with a strong focus on innovation, operational excellence, and long-term value creation.
With a global footprint and a culture rooted in ambition, integrity, and performance, the Group empowers over 55,000 professionals worldwide to build businesses that shape the future.
About Us
We, a flagship company of our Group, is a global multi-chemistry company delivering performance-driven and sustainable material solutions.
With more than six decades of industrial excellence, we have evolved from India’s leading carbon black manufacturer into a science-led, innovation-driven enterprise serving customers in over 50 countries. Our portfolio spans specialty blacks, performance materials, green chemistries, and next-generation advanced materials.
Operating five world-class manufacturing facilities and supported by advanced R&D centers in India and Europe, we combine scale with deep material science expertise.
Our innovation roadmap includes India’s first acetylene black plant and a strong focus on digital transformation through AI-enabled smart manufacturing, IoT integration, and advanced process technologies.
Here, we do not simply manufacture materials — we engineer performance, enable innovation, and build long-term partnerships.
Join us and be part of a company that is scaling globally, investing in advanced chemistry, and shaping the future of sustainable materials.
Global Technical Services Manager – Liquid Systems
Location: Germany
The Role
We are looking for a senior technical leader to build and lead our global Technical Services function for Carbon Black in Inks, Paints & Coatings.
You will establish an elite, application-driven and customer-facing organization that accelerates product qualification and commercialization, solves complex formulation challenges, and translates market needs into clear R&D and product roadmaps.
As the senior technical authority, you will represent the voice of the customer internally and connect Sales, Marketing, R&D, Quality, Manufacturing, Regulatory and Product Stewardship. Fluent German and English required for senior customer engagement and cross-functional leadership.
Key Responsibilities
Technical Leadership & Customer Interface
Act as global technical authority for carbon black in inks and coatings
Lead advanced troubleshooting (dispersion, flocculation, rheology, jetness, gloss, undertone, filterability, rub resistance)
Design and execute DoE for customer trials and scale-up
Provide authoritative grade selection guidance
Applications & Lab Excellence
Define global applications lab strategy and best-practice dispersion standards
Standardize critical test methods and performance benchmarks
Build structured application data systems for faster technical recommendations
Product & Portfolio Enablement
Translate Voice of Customer into clear NPI briefs and application specifications
Partner with R&D on surface chemistry, structure optimization and dispersibility
Develop application maps and recommendation matrices by segment
Quality, Complaints & Manufacturing Interface
Own technical complaint resolution and robust root cause analysis
Strengthen plant alignment on critical-to-quality parameters
Improve consistency, reduce Cost of Quality and enhance perceived product stability
Market & Technical Branding
Represent the company at conferences and customer technology events
Develop technical papers, webinars and tools supporting Sales
Organization & Operations
Build and mentor a high-performance global team
Establish KPIs, SLAs and global operating rhythm
Manage lab budgets and technical investments
Candidate Profile
Master’s or PhD in Chemistry, Materials Science, Polymer Science or Chemical Engineering
10+ years experience in carbon black for inks and/or coatings
Proven technical leadership in global customer-facing roles
Deep expertise in dispersion science, rheology, color science and application testing
Strong understanding of regulatory and product stewardship requirements
Excellent stakeholder management and executive communication skills
Plus: Experience in conductive coatings, EMI shielding, battery coatings or digital inkjet systems.
To apply for this job email your details to hrm@cephasconsult.biz