| Key Responsibilities |
Governance, Risk & Compliance (GRC)
- Manage and govern Information Security frameworks such as ISO 27001, ISO 27701, ISO 20000, SOC 2, HIPAA, PCI DSS, NIST, DPDP, and other applicable standards
- Drive enterprise-wide Governance, Risk & Compliance initiatives
- Maintain and improve ISMS, PIMS, and ITSM programs
- Develop, review, and maintain security policies, procedures, standards, guidelines, and templates
- Ensure periodic review and continuous improvement of cybersecurity governance processes
- Track compliance obligations and ensure closure of non-conformities and audit observations
Risk Management
- Execute end-to-end cybersecurity risk management lifecycle
- Conduct risk assessments, gap assessments, and control evaluations
- Maintain enterprise risk register and track mitigation plans
- Identify cybersecurity risks related to applications, infrastructure, cloud, vendors, and business operations
- Work with stakeholders to define remediation plans and risk treatment strategies
- Monitor security KPIs, KRIs, and compliance metrics
Audit & Compliance Management
- Coordinate and manage internal audits, external audits, certification audits, surveillance audits, and customer security assessments
- Represent the organization during client audits and compliance reviews
- Coordinate with certifying bodies, auditors, and regulatory stakeholders
- Ensure audit readiness and timely closure of findings
- Prepare audit schedules, reports, evidence documentation, and compliance dashboards
- Support regulatory and contractual compliance requirements
Security Awareness & Training
- Develop and execute cybersecurity awareness and training programs across the organization
- Conduct periodic awareness campaigns, phishing awareness initiatives, and security communication activities
- Publish advisory notes, security alerts, awareness mailers, and best practice guidelines
- Promote awareness related to ISMS, ITSM, privacy, and cybersecurity compliance requirements
Management Reporting & Executive Communication
- Prepare cybersecurity dashboards, scorecards, and management review presentations
- Create executive-level cybersecurity decks for leadership and management reviews
- Present security posture, risks, audit status, compliance metrics, and improvement plan to senior management
- Support Management Review Meetings with reports, metrics, and action tracking
Supplier & Third-Party Security Management
- Conduct supplier/vendor cybersecurity risk assessments and due diligence reviews
- Evaluate supplier security controls, compliance posture, and contractual obligations
- Track vendor compliance findings and remediation activities
- Collaborate with procurement and legal teams on third-party security governance
Contract & Security Review
- Review MSAs, SOWs, NDAs, RFPs, RFIs, and customer security requirements from a cybersecurity compliance perspective
- Provide security and compliance inputs during customer onboarding and procurement processes
- Ensure contractual alignment with regulatory and organizational cybersecurity requirements
- Support security questionnaires and customer assurance activities
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| Tasks: |
- Review & Analyse various InfoSec requirements and advise on implementation
- Be a Change Approver for the Information Security requirement
- Prepare & Publish Advisory Notes, InfoSec Awareness mailers etc.
- Develop and maintain documents (policies, procedures, templates), records, and templates related to ISO 27001/27701, ISO 20000, NIST, SOC 2, HIPAA, PCI DSS, DPDPA
- Creation and Periodic review of policies, procedures, and templates
- Promoting awareness related to ISMS & ITSM
- Preparing Audit Schedules / Plan, Conduct Internal Audits periodically, Publish Report, and track till closure
- Initiate necessary corrective and preventive action
- Measuring & Monitoring the ISMS & ITSM process performance / KPI periodically
- Prepare Management Review Meeting Reports, Plan, Schedule, and conduct periodic Management Review Meetings
- Coordinating with Certifying Body
- Representing the management during various external audits (certification & surveillance audits, client InfoSec audits, etc)
- Ensuring the compliance of all the functions as per the ISO 27001/27701, ISO 20000, NIST, SOC 2, HIPAA, PCI DSS
- Reporting to the top management on the performance, opportunities for improvement, issues, non-conformities, Audit reports, etc., related to ITSM & ISMS
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