{"id":5940,"date":"2026-05-09T06:05:57","date_gmt":"2026-05-09T06:05:57","guid":{"rendered":"https:\/\/cephasconsult.biz\/?post_type=job_listing&p=5940"},"modified":"2026-05-09T06:05:59","modified_gmt":"2026-05-09T06:05:59","slug":"account-manager-ii-am-ii-01992","status":"publish","type":"job_listing","link":"https:\/\/cephasconsult.biz\/index.php\/job\/account-manager-ii-am-ii-01992\/","title":{"rendered":"Account Manager \u2013 II (AM-II) 01992"},"content":{"rendered":"

Positions:2 <\/span><\/span>Full Time<\/span><\/p>\n

Experience<\/div>\n
4 – 6 Years<\/div>\n
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Role Overview<\/span><\/strong><\/h4>\n

This role owns client relationships and commercial accountability for a portfolio of accounts. You will be the primary point of contact for client CFOs, CMOs, and decision-makers, and you will carry the renewal number for the accounts you own.<\/span><\/strong><\/p>\n

This is a client-owning role focused on retention, commercial judgment, and quarterly business reviews. You will not own platform craft or P&L (those sit with the SAS and the CEO), but you will own the relationship, scope and pricing conversations within set bands, and how the work is communicated to the client.<\/span><\/strong><\/p>\n

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About Us<\/span><\/strong><\/h4>\n

We are a paid media agency working with B2B SaaS and DTC brands. We focus on Meta Ads, Google Ads, and YouTube, with an emphasis on:<\/span><\/strong><\/p>\n

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  • Measurable outcomes<\/span><\/strong><\/li>\n
  • Structured decision-making<\/span><\/strong><\/li>\n
  • Clear written communication<\/span><\/strong><\/li>\n<\/ul>\n

    We operate as a lean, craft-focused team where depth in core platforms is prioritized over breadth.<\/span><\/strong><\/p>\n

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    What You’ll Own<\/span><\/strong><\/h4>\n

    1. Client Relationships<\/span><\/strong><\/p>\n

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    • Own day-to-day relationships across a SaaS account, a brand-and-lead account, and a Tier 2 account<\/span><\/strong><\/li>\n
    • Be the first person clients call when something is wrong<\/span><\/strong><\/li>\n
    • Run quarterly business reviews independently<\/span><\/strong><\/li>\n
    • Manage stakeholder map (CMO, CFO, growth lead, technical contact)<\/span><\/strong><\/li>\n<\/ul>\n

      2. Commercial Accountability<\/span><\/strong><\/p>\n

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      • Negotiate scope changes within pricing bands set by the CEO<\/span><\/strong><\/li>\n
      • Field pricing objections and feature requests<\/span><\/strong><\/li>\n
      • Recommend price changes; the CEO decides<\/span><\/strong><\/li>\n
      • Communicate final offers to the client<\/span><\/strong><\/li>\n<\/ul>\n

        3. Retention Ownership<\/span><\/strong><\/p>\n

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        • Both anchor accounts must renew<\/span><\/strong><\/li>\n
        • Track churn risk signals and escalate early<\/span><\/strong><\/li>\n
        • Plan QBR narrative working backward from the renewal gate<\/span><\/strong><\/li>\n
        • Maintain a churn-risk view the CEO checks weekly<\/span><\/strong><\/li>\n<\/ul>\n

          4. Execution Bridge<\/span><\/strong><\/p>\n

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          • Work with the SAS-II, Exec team, and Analyst on the pod<\/span><\/strong><\/li>\n
          • Shield the team from client scope creep<\/span><\/strong><\/li>\n
          • Escalate platform confusion to the CEO<\/span><\/strong><\/li>\n
          • Be the client’s single point of contact for scope and timeline disputes<\/span><\/strong><\/li>\n<\/ul>\n

            5. Reporting and Documentation<\/span><\/strong><\/p>\n

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            • Submit 1-page monthly performance summaries per account<\/span><\/strong><\/li>\n
            • Document all scope and pricing conversations within 24 hours<\/span><\/strong><\/li>\n
            • Run weekly internal pod syncs<\/span><\/strong><\/li>\n<\/ul>\n
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              What You Bring to the Table<\/span><\/strong><\/h4>\n

              Account Ownership Experience<\/span><\/strong><\/p>\n

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              • 4\u20136 years in client-facing, revenue-owning roles<\/span><\/strong><\/li>\n
              • Managed retainers in the ?50L\u2013?2Cr annual range<\/span><\/strong><\/li>\n
              • Held an account for 2+ years and can explain why the client stayed<\/span><\/strong><\/li>\n<\/ul>\n

                Commercial Judgment<\/span><\/strong><\/p>\n

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                • Negotiated pricing or scope before<\/span><\/strong><\/li>\n
                • Said no to a scope expansion that would erode margin<\/span><\/strong><\/li>\n
                • Comfortable with CFO-level conversations on ROI<\/span><\/strong><\/li>\n<\/ul>\n

                  Tech-Client Comfort<\/span><\/strong><\/p>\n

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                  • Worked with product-minded or technical clients<\/span><\/strong><\/li>\n
                  • Understands feature requests, product cycles, and how in-house teams prioritize<\/span><\/strong><\/li>\n
                  • Knows how to ask the right question even without technical depth<\/span><\/strong><\/li>\n<\/ul>\n

                    Platform Literacy<\/span><\/strong><\/p>\n

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                    • Reads performance reports and sees the story in the numbers<\/span><\/strong><\/li>\n
                    • Knows the difference between impression share, conversion rate, and cost-per-conversion<\/span><\/strong><\/li>\n
                    • Does not build media plans (that is the SAS’s job)<\/span><\/strong><\/li>\n<\/ul>\n

                      Written Communication<\/span><\/strong><\/p>\n

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                      • Documents decisions in clear, simple language<\/span><\/strong><\/li>\n
                      • Sends short, action-oriented follow-up emails<\/span><\/strong><\/li>\n
                      • Can summarize a conversation in five bullets<\/span><\/strong><\/li>\n<\/ul>\n
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                        Compensation<\/span><\/strong><\/h4>\n
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                        • ?\u2013L base (30% variable (quarterly, tied to retention, margin))<\/span><\/strong><\/li>\n<\/ul>\n
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                          How We Work<\/span><\/strong><\/h4>\n
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                          • Decisions are backed by structured thinking, not assumptions<\/span><\/strong><\/li>\n
                          • Written communication is a key part of how we operate<\/span><\/strong><\/li>\n
                          • Roles are clear: AM owns commercial; SAS owns platform; Analyst owns data<\/span><\/strong><\/li>\n
                          • Margins matter \u2014 we are bootstrapped<\/span><\/strong><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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                            \n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_job_location":"Gurgaon, Haryana, India","_application":"hrm@cephasconsult.biz","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-types":[],"class_list":["post-5940","job_listing","type-job_listing","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cephasconsult.biz\/index.php\/wp-json\/wp\/v2\/job-listings\/5940","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cephasconsult.biz\/index.php\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/cephasconsult.biz\/index.php\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/cephasconsult.biz\/index.php\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/cephasconsult.biz\/index.php\/wp-json\/wp\/v2\/media?parent=5940"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/cephasconsult.biz\/index.php\/wp-json\/wp\/v2\/job-types?post=5940"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}