{"id":7313,"date":"2026-10-01T09:27:39","date_gmt":"2026-10-01T09:27:39","guid":{"rendered":"https:\/\/cephasconsult.biz\/?post_type=job_listing&p=7313"},"modified":"2026-10-01T09:27:40","modified_gmt":"2026-10-01T09:27:40","slug":"00803-hub-manager-operations-coworking-spaces","status":"publish","type":"job_listing","link":"https:\/\/cephasconsult.biz\/index.php\/job\/00803-hub-manager-operations-coworking-spaces\/","title":{"rendered":"00803 Hub Manager \u2013 Operations (Coworking Spaces)"},"content":{"rendered":"

Positions:1 <\/span><\/span>Full Time<\/span><\/p>\n

\n
Experience<\/div>\n
4 – 10 Years<\/div>\n
<\/div>\n<\/div>\n
\n
Compensation Details<\/div>\n
Upto LPA + Incentive<\/div>\n<\/div>\n
<\/div>\n
\n

Job Title: Hub Manager \u2013 Operations<\/p>\n

(Coworking Spaces)<\/p>\n

Location: Bangalore<\/p>\n

Reporting To: Regional Head \/ City Head<\/p>\n

Experience Required: 4\u20138 Years<\/p>\n

Industry Preference: Coworking \/ Managed Offices \/ Hospitality \/ Real Estate Operations<\/p>\n

About the Role<\/p>\n

We are seeking a highly driven and performance-oriented Hub Manager \u2013 Operations to<\/p>\n

oversee end-to-end operations, commercial performance, and member experience across<\/p>\n

multiple coworking centres within a designated hub.<\/p>\n

The role demands strong leadership capability, operational excellence, financial acumen (P&L<\/p>\n

ownership), client relationship management skills, and the ability to drive revenue growth while<\/p>\n

ensuring high occupancy and retention levels. The Hub Manager will be accountable for the<\/p>\n

overall performance, profitability, and community engagement of the allocated centres.<\/p>\n

Key Responsibilities<\/p>\n

    \n
  1. P&L Ownership & Commercial Management\n

    \u2022 Own and manage the full Profit & Loss (P&L) for all centres within the hub.<\/p>\n

    \u2022 Ensure minimum 95% occupancy across centres.<\/p>\n

    \u2022 Drive revenue growth while optimizing operational expenses to improve profitability.<\/p>\n

    \u2022 Monitor rental values, additional revenue streams (F&B, meeting rooms, event spaces,<\/p>\n

    add-on services).<\/p>\n

    \u2022 Ensure 100% billing accuracy and timely monthly invoice generation.<\/p>\n

    \u2022 Ensure 100% collections of monthly rentals and follow up on outstanding payments.<\/p>\n

    \u2022 Identify upsell and cross-sell opportunities for existing clients to increase ARPU<\/p>\n

    (Average Revenue Per User).<\/p>\n

    \u2022 Collaborate closely with Sales for closures and expansion opportunities within<\/p>\n

    centres.<\/li>\n

  2. Centre Operations Management\n

    \u2022 Oversee daily operations across all assigned coworking centres.<\/p>\n

    \u2022 Ensure adherence to SOPs and operational compliance standards.<\/p>\n

    \u2022 Maintain high standards of infrastructure, cleanliness, safety, and ambiance.<\/p>\n

    \u2022 Monitor vendor performance including housekeeping, security, maintenance, IT, and<\/p>\n

    facility partners.<\/p>\n

    \u2022 Ensure preventive maintenance schedules are followed and AMCs are managed<\/p>\n

    effectively.<\/p>\n

    \u2022 Ensure statutory, safety, and audit compliance across centres.<\/p>\n

    \u2022 Coordinate with Projects team for new fit-outs, refurbishments, and expansion work.<\/li>\n

  3. Member Experience & Retention\n

    \u2022 Ensure exceptional and consistent member experience across all centres.<\/p>\n

    \u2022 Drive minimum 95% retention rate across properties.<\/p>\n

    \u2022 Conduct regular client meetings to understand requirements and identify expansion<\/p>\n

    opportunities.<\/p>\n

    \u2022 Address escalations promptly and ensure proactive issue resolution.<\/p>\n

    \u2022 Analyze client feedback and implement improvements.<\/p>\n

    \u2022 Organize monthly\/weekly engagement activities and events.<\/p>\n

    \u2022 Drive community-building initiatives including networking sessions and celebrations<\/p>\n

    (work anniversaries, milestone events, etc.).<\/li>\n

  4. Hub Development & Business Growth\n

    \u2022 Support Business Development initiatives within the hub.<\/p>\n

    \u2022 Coordinate with Sales team for centre closures and onboarding.<\/p>\n

    \u2022 Work with Marketing team for online campaigns, lead generation, and event<\/p>\n

    promotions.<\/p>\n

    \u2022 Identify new revenue opportunities within the hub.<\/p>\n

    \u2022 Drive brand experience and service differentiation to enhance competitive positioning.<\/li>\n

  5. Team Leadership & People Management\n

    \u2022 Lead, mentor, and manage Centre Managers and Community Associates.<\/p>\n

    \u2022 Plan workforce allocation and ensure adequate staffing across centres.<\/p>\n

    \u2022 Hire new Centre Managers as required and drive structured onboarding and training.<\/p>\n

    \u2022 Conduct regular team meetings (Ops\u2013Projects\u2013Tech weekly reviews).<\/p>\n

    \u2022 Drive accountability, ownership, and operational discipline within the team.<\/p>\n

    \u2022 Implement Learning & Development initiatives for continuous team improvement.<\/li>\n

  6. Vendor & Facility Coordination\n

    \u2022 Oversee electricity payments and operational expenses coordination with Centre<\/p>\n

    Managers.<\/p>\n

    \u2022 Ensure smooth coordination between HK staff, vendors, and centre teams.<\/p>\n

    \u2022 Monitor cost control and implement expense reduction strategies.<\/p>\n

    \u2022 Ensure service-level agreements (SLAs) are met consistently.<\/li>\n

  7. Reporting & Governance\n

    \u2022 Prepare and present monthly reports including:<\/p>\n

    o P&L Statements<\/p>\n

    o Occupancy & Rental Values<\/p>\n

    o Additional Revenue Performance<\/p>\n

    o F&B Revenue<\/p>\n

    o Expense Overview<\/p>\n

    \u2022 Maintain operational dashboards tracking KPIs (occupancy, revenue, cost, CSAT,<\/p>\n

    escalations).<\/p>\n

    \u2022 Ensure audit readiness and documentation compliance.<\/p>\n

    \u2022 Drive process improvements for operational efficiency.<\/p>\n

    Required Qualifications<\/p>\n

    \u2022 Bachelor\u2019s Degree in Business Administration \/ Hospitality \/ Operations Management\u2022 MBA preferred<\/p>\n

    \u2022 4\u20138 years of relevant experience in coworking \/ managed offices \/ hospitality \/ real<\/p>\n

    estate operations<\/p>\n

    \u2022 Experience managing multiple locations is preferred<\/p>\n

    Key Competencies<\/p>\n

    \u2022 Strong P&L understanding and commercial acumen<\/p>\n

    \u2022 Operational excellence and execution focus<\/p>\n

    \u2022 Customer-centric mindset<\/p>\n

    \u2022 Revenue & cost management capability<\/p>\n

    \u2022 Strong leadership and people management skills<\/p>\n

    \u2022 Crisis and escalation management<\/p>\n

    \u2022 Data-driven decision making<\/p>\n

    \u2022 Stakeholder management (Sales, Marketing, Projects, Tech, Vendors)<\/p>\n

    Success Metrics for the Role<\/p>\n

    \u2022 95%+ Occupancy Rate<\/p>\n

    \u2022 95%+ Retention Rate<\/p>\n

    \u2022 100% Monthly Collections<\/p>\n

    \u2022 Improved Profitability & Cost Optimization<\/p>\n

    \u2022 High Member Satisfaction (CSAT)<\/p>\n

    \u2022 Zero major operational disruptions<\/li>\n<\/ol>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_promoted":"1","_job_location":"Bangalore, Karnataka, India","_application":"hrm@cephasconsult.biz","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-types":[],"class_list":["post-7313","job_listing","type-job_listing","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cephasconsult.biz\/index.php\/wp-json\/wp\/v2\/job-listings\/7313","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cephasconsult.biz\/index.php\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/cephasconsult.biz\/index.php\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/cephasconsult.biz\/index.php\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/cephasconsult.biz\/index.php\/wp-json\/wp\/v2\/media?parent=7313"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/cephasconsult.biz\/index.php\/wp-json\/wp\/v2\/job-types?post=7313"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}